Client Retention & Relationship Building

Description

Give clients reasons to return and recommend your service. Review how you communicate, gather feedback and offer further support, while keeping expectations and professional boundaries clear.

About Course

Give clients reasons to return and recommend your service. Review how you communicate, gather feedback and offer further support, while keeping expectations and professional boundaries clear.
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What I will learn?

  • Identify moments that affect client trust and satisfaction
  • Create a simple feedback and relationship check in process
  • Recognise suitable opportunities for repeat work and referrals

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£15.00
  • Level
    Intermediate
  • Certificate
    Certificate of completion

Requirements

  • An existing service offer or completion of the Stage 1 learning path
  • Access to your current pricing, client process and basic business records where available

A course by

Osaro Kennedy
Osaro Kennedy
Business Coach

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